Information Technology and services (ITS) enable organizations to create business information and optimize their processes. The ITS department supports more than 4,000 workstations and converges voice and data networks through its metro-WAN fiber ring. The department also manages 60+ servers for file sharing, internal web services, phone services, and administrative systems. The IT department also provides stand-alone applications needed to support grant and state-funded projects. More info – Mensatech
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IT professionals perform a variety of functions including monitoring and managing the company’s IT environment, performing software upgrades, user training, data management, and monitoring compliance requirements. IT support also includes help desk staff to answer queries and gather troubleshooting efforts. IT support also includes IT asset management, backup and recovery, and monitoring tools. Ultimately, the IT department is the backbone of business success. This sector is growing rapidly. If you’re interested in learning more about IT support, consider earning a master’s degree in computer science.
ITS manages the University’s learning management system, Brightspace. Most students have access to Brightspace on a daily basis. The Information Technology Services department secures site licenses for software, making it available across campus to individual users and departments. It also makes regular announcements to Brightspace, providing updates and information on the platform. ITS supports the University’s mission through its IT support. This department also supports the Office of the CIO, providing IT governance and finance, and providing central services.